Protection of personal information (POPIA)
How StackChannel Consulting processes personal information for inquiries under South Africa's POPIA.
Responsible Party: StackChannel Consulting (Pty) Ltd (private company incorporated in South Africa), 22,Jan Smuts Avenue, 2196 Rosebank, South Africa.
Information Officer: Sipho Khumalo — contact via info@stackchannel.digital or +27-11-000-0109.
CIPC registration: 2021/620183/07.
1. Purpose and scope
This notice explains how we process personal information when you visit stackchannel.digital, submit an inquiry, or communicate with us about CI/CD consulting services. It is prepared with reference to the Protection of Personal Information Act 4 of 2013 (POPIA).
2. Categories of data
We may process: name, business email address, optional phone number, message content, and technical metadata supplied by your browser when you POST to /api/inquiry (such as timestamps and connection information logged by our server). We do not run analytics or advertising trackers on this site.
3. Purposes and lawful bases
| Purpose | Data | Lawful basis (POPIA) |
|---|---|---|
| Respond to consulting inquiries | Contact fields, message | Legitimate interest / steps prior to contract |
| Store cookie preference | Consent choice in localStorage | Consent |
| Maintain security logs | IP address, request metadata | Legitimate interest |
4. Consent and direct marketing
We do not add you to marketing lists from a single inquiry unless you clearly opt in. POPIA direct-marketing rules apply if we ever contact you for promotional purposes; you may object at any time.
5. Retention
Inquiry records are kept for as long as needed to respond, pursue a consulting engagement, or meet legal retention duties, then deleted or archived in line with our internal records policy. Cookie preference keys persist until you clear browser storage.
6. Sharing
We do not sell personal information. Processors (such as email or hosting providers bound by contract) may access data solely to operate the site and deliver messages to us. Cross-border transfers occur only where permitted under POPIA and with appropriate safeguards.
7. Your rights
You may request access, correction, deletion of outdated information, and object to processing as provided in POPIA sections 11–14 and 23–25. Contact the Information Officer above. You may lodge a complaint with the Information Regulator (South Africa).
8. Security
We apply reasonable technical and organisational measures appropriate to a small consultancy, including TLS for the public site and access controls on inquiry storage. No method is perfectly secure; report suspected incidents to info@stackchannel.digital.
9. Children
Our services target businesses. We do not knowingly collect information from children.
10. Changes
We update this notice when practices change. Material changes will be reflected on this page with a revised date.
Last reviewed: 14 October 2026.